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March 24, 2020 
 

AAPHC Launches Telemedicine Visits for Patients 

Need to see a provider but want to skip a trip to the doctor's office? Albany Area Primary Health Care (AAPHC) is proud to now offer Telemedicine Visits with our AAPHC providers. Just call an AAPHC office and ask to schedule a Telemedicine or "Virtual Visit" with a health care provider! Telemedicine appointments allow you to "see" your provider right from your smart phone, tablet, laptop or computer.

The best part? You can see a Doctor or Advanced Provider from the comfort of your own home. (Even right from your couch!) To find an AAPHC office, please visit our web site here: www.AAPHC.org.  Ask about our Telemedicine appointments today!
 
 
 
March 20, 2020
 
New Update for Dooly County Residents:
 
Effective immediately, we will be closing our Dooly County School-Based Health Center.  We apologize for the inconvenience but hope you will have patience with us as we utilize these providers and their expertise within our medical group.  
 
 
March 19, 2020
 
We have critical updates for our patients and community members:
 
  •  If you have symptoms of a fever, cough or shortness of breath, please contact your Provider's office immediately.
  •  If you have these symptoms and have a Dental, OB/GYN, Podiatry, Vision Care or Behavioral Health appointment, please cancel this appointment and go immediately to your PCP office. 
  •  If you call your PCP office with these symptoms, you may be routed to our Northwest Family Medical and Dental office for an appointment.
    • This is to take strain off of our PCP offices and ensuring you see a provider quickly. 
  •  Effective immediately, we have staff members taking each patient's temperature as they arrive at the office.
    • If a patient has a temperature 99F or higher, they will be asked to wear a mask before entering the building. 
  • Effective March 19, we are launching a "No Visitors" policy within our offices to reduce risk of possible exposure to our staff and patients in the office. 
    • If you have a guest, they will have to remain in their car. 
    • There are some exceptions to this policy, including if the patient is under 18, needs assistance during the appointment, cannot be left alone or needs assistance communicating.
    • Please speak with the staff at the office if you have questions. 
  • Effective March 19, we are suspending visits from all pharmaceutical representatives until further notice.  There are no exceptions to this COVID-19 policy. 
 
The providers and staff at Albany Area Primary Health Care are working diligently to continue to care for patients during this unprecedented health emergency.  We appreciate you following all new COVID-19 protocols to better support our providers and care teams.   
 
 
 
March 16, 2020 
 
We have two new announcements for community members:
 
Effective immediately, Albany Area Primary Health Care (AAPHC) will be limiting the amount of visitors allowed back to the exam room during an appointment.   Every patient can now have one caregiver, parent or guardian with them during their appointment.  We thank you for your patience during this challenging time.
 
Attention Dooly County residents! Our Dooly County School-Based Health Center will remain open to assist local students who may be feeling ill. To see a Dooly County School-Based Health Center provider, please call 229-947-6194 or visit https://www.dooly.k12.ga.us/.
 
 
March 13, 2020 
 
Yesterday, we were informed of the first presumptively positive case of Coronavirus in Albany, Georgia.  Our team had been closely monitoring the situation with the Centers for Disease Control (CDC) and our local health officials, as well as preparing our internal plans for if a positive case presented in our area.   We knew it wasn’t a matter of if, but when.  Upon learning of this first confirmed case, our Coronavirus Response Plan is now in effect at all Albany Area Primary Health Care offices across Southwest Georgia.   These protocols are in place to protect our patients, our providers and our staff.  Below we’ve shared important information for our patients regarding upcoming appointments.  Please take note, as it may impact an upcoming visit for you with an AAPHC office.
 
Thank you in advance for following these critical protocols.  We are dedicated to keeping our patients safe and healthy during these coming weeks.
 

What To Know Before Your Next Appointment:

For All Upcoming Primary Care Appointments:


If you have the following symptoms:
   - Fever
   - Shortness of Breath
   - Cough
 
If you have recently:
   - Been exposed to a known Coronavirus patient
   - Traveled recently, including within the United States
 
Please notify our team while scheduling the appointment and upon check-in at the office.

 

 

 

 
 
 

For all Upcoming Dental, Podiatry, OB/GYN, Pediatrics and Behavioral Health Appointments:

If you have the following symptoms:
- Fever
- Shortness of Breath
- Cough
 
If you have recently:
- Been exposed to a known Coronavirus patient
- Traveled recently, including within the United States

Please do not proceed with your appointment.  Immediately contact your Primary Care Provider and notify the check-in team of your symptoms.   

For a listing of Primary Care location, please click here: www.aaphc.org/locations 

 

Frequently Asked Questions

What are the symptoms?
The main symptoms to look for are cough, fever and shortness of breath.
 
What if I have a fever and cough, or shortness of breath?
Call your doctor’s office and schedule an appointment, but make sure to let them know that you are coming in for a fever and a cough.   When you arrive for your appointment, make sure you tell the front desk team that your symptoms include fever and cough.   Then, follow the next steps from the office staff and you’ll be ready for your appointment with the provider!

Will I have to wear a mask in the office?
We may ask certain patients to wear a mask in the offices.  We ask that all patients follow the instructions from their provider’s office at all times.

What if I just don’t show for my appointment?
We ask that you never “no show” for an appointment.  Please call and cancel your appointment with your provider’s office.  This will open a space on the schedule for someone who truly needs to see the doctor.  We would come to your appointment, but understand that sometimes things happen. In those situations, please always cancel than be a “no show”.
 
I need to pay by medical bill, but I don’t want to travel right now. What are my options?
Totally understandable!   Patients are now able to make online bill payments right from our Web Site.  Just click here: http://aaphc.org/payonline.   Please make sure to have your recent statement or account number available to proceed with the online pay option.
 
I need to pick-up my medications, but I'm over 60 years old and need to self-isolate.   How can I get my prescriptions?
The AAPHC Pharmacy offers FREE home delivery of your prescriptions.  Our Pharmacy staff will also help you transfer your prescriptions!   Call 229-405-6192 to speak with our Pharmacy staff today.  Our team is ready to assist you with your prescriptions and your questions! 
 
Where can I find more information about the Coronavirus?
You can find the latest information about Coronavirus on the CDC web site here: https://www.cdc.gov/coronavirus/2019-ncov/index.html.    
 

Staying Connected

We’ll be sharing more with you in the coming weeks.   We appreciate you being a part of the AAPHC medical family and that you entrust us with your health care.   Thank you for choosing AAPHC!     
 
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March 9, 2020
 
Albany Area Primary Health Care (AAPHC) is closely monitoring the developing COVID-19 – or more commonly known as Coronavirus – situation across the United States.  We are working with our local health department and health system officials to ensure we are doing everything we can to care for our community.  We know you have questions, so we will do our best to answer them for you. Please read on to see what you should do if you start to have symptoms of COVID-19!

 

How does a person get infected with COVID-19?
By close person-to-person contact from droplets from a cough or sneeze of an infected person.   Close contact is defined as being within six feet of another person.  The risk of contracting COVID-19 is low.  After exposure, symptoms may show up 2-21 days later.

 

What Are The Symptoms?
   Fever,
   Cough,
   Shortness of breath,
   Fatigue

 

What Should I Do If I Have Symptoms?
Please contact your Provider’s Medical Office and let them know the following:
   That you are experiencing symptoms similar to a respiratory illness or COVID-19,
   Follow the instructions given to you by your Provider’s office,
   Stay home and limit your exposure to others until your appointment,
   Follow the instructions from your Provider or Health Department Official after the appointment.

 

Should I Be Worried?
Please don’t panic!  While this seems scary, many Americans seem to be recovering from COVID-19 relatively quickly.  If you are 60 or older, please follow the instructions from the Centers for Disease Control (CDC) and talk with your Provider to reduce your risk for exposure to COVID-19.   Also, keep washing your hands!   Proper hand hygiene is the No. 1 way to fight germs, including COVID-19.

 

Where Can I Access More Information?
To access information directly from the CDC, please click here: https://www.cdc.gov/coronavirus/2019-ncov/index.html.

 

We’ll continue to update this Web Page as more information becomes available.